Have made a review on Trustpilot. It came up as my husband's name, John Pagett, but it was I who dealt with CarMoney, ie. Christine Pagett. No wonder there are no records of phone call from me, Because I tried and tried to get through on the phone, to no avail. I tried at night, early morning and throughout the day. NO-ONE picked up the phone. It is obvious they are not answering the phone. I sent e-mails and only then got a phone call from them,, on the same telephone number!!!!! So their phones did work. I was left to muddle through regarding the documents, as they wouldn't answer the phone. The same when the link they told me to click on, in my email, did not work. I found it on your site luckily. I have no issue with the Finance Company. They have been very efficient and helpful. I do not like the previous reply from CarMoney. It's no way to run a business and talk to customers like that. Christine Pagett