CarMoney Reviews

4.8 Rating 2,917 Reviews

96 %

of reviewers recommend CarMoney

Company Reviews

Info

About CarMoney:

Choosing a new car is fun. Financing it? Not so much. Let our money saving Ninjas find the best car finance for you and save thousands.

Visit Website

Phone:

0333 456 4550

Email:

info@carmoney.co.uk

Location:

Pioneer House,
2 Renshaw Place,
Motherwell
North Lanarkshire
ML1 4UF

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CarMoney 5 star review on 24th February 2025

125

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Excellent. Thank you to the team. Especially thanks to .Connal”

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Posted 7 months ago

“Recently arranged my new car finance and I couldn’t be happier with the whole experience. The process was smooth, straightforward, and clearly explained from start to finish. Everything was handled quickly and professionally, which made what can sometimes feel stressful completely hassle-free. The team was friendly, patient, and took the time to answer all my questions, making sure I fully understood the options available to me. I really appreciated the transparency with the terms and payments no surprises, just honest and clear communication. Thanks to their support, I was able to drive away in my new car feeling confident and excited. I would highly recommend them to anyone looking for reliable and efficient car finance!”

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Posted 7 months ago

“Received call asking if was still looking to go ahead with finance I said yes and they said somebody from team would call back in 5 mins...it's been over 72hours and nothing then I get an email saying if there is no contact from me the application will be cancelled. Poor service”

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Posted 7 months ago

We're sorry to hear you've not had a great experience with CarMoney. Having reviewed your complaint, we can see on the morning of the 26th of February our team called to advised you would be called back by another member of the team to discuss your finance application. We had then text you to advise we tried ringing your number but couldn't get through. We then rang you another 3 times and text twice to try and get back in touch but had no response from yourself. After sending our standard email to say we would need to close the application due to no response, we received an email back from yourself stating you wanted us to close your application and that you were unhappy with the service provided. We felt we had sufficient attempts to get in contact you with on numerous occasions and through different methods but to no avail. If you would still like us to look into car finance options for youselve we'd more than happy to help. We hope this clears up any misunderstanding.

Posted 6 months ago

“CarMoney made me happy by hiring an amazing agent like Hamza Jamal. Great addition to the company, very helpful and very informative. Great service!”

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Posted 7 months ago

“Quick and efficient. Very helpful. Great communication. Thanks Hamza Jamal.”

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Posted 7 months ago

“Unreliable ,scammers ,no customer satisfaction.”

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Posted 7 months ago

We're sorry you've felt you've had to leave a negative review about your experience with CarMoney. We have tried to reach out to you with some more information regarding your case which should help explain the situation in more detail, however we weren't able to get in touch. Can you reach out to us and we'll be happy to provide more details.

Posted 7 months ago

“Hamza Jamal was really helpful and got the car I wanted processed in 2 days. I found the car I wanted right after I’d passed my test and he’s helped me the whole way keeping me updated the whole time and walked me through the process. I would post photos of the car but I’m getting a error uploading🫤”

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Posted 8 months ago

“Thank you to everyone I have spoken to at carmoney regarding my car from choosing the car to making sure it was reliable they were amazing especially Robbie Macintyre who went above and beyond to make sure i had what i wanted hes patience is exceptional. Thank you! :)”

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Posted 8 months ago

“So happy with my fiat 500 gorgeous car love it, a great price too. David Crawford and his colleague's were brilliant so helpful and friendly would definitely recommend this garage.”

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Posted 8 months ago

“So happy with the service , David Crawford was exceptionally helpful and made the whole experience so easy”

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Posted 8 months ago

“Many thanks to David Crawford for all of your help getting the finance sorted. The whole process was quick and incredibly smooth, and the money was paid to the dealership ready for collection. Thank you!”

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Posted 8 months ago

“I am very happy with the service. Hamza Jamal helped me to understand everything. I would like to say thank you Hamza.”

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Posted 8 months ago

“I was absolutely amazed at the service provided by CarMoney throughout the whole process, particularly by the operative that was dealing primarily with my request, Hamza Jamal. This was my first time financing a car, and Hamza did everything to make the whole process clear, concise and with my needs in mind. Very happy customer, thank you again!”

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Posted 8 months ago

“Helpful, thank you for all your help with getting the van sorted”

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Posted 8 months ago

“I had a really good experience with David Crawford, he answered all my questions clearly, was friendly, and made what could’ve been a stressful process feel easy and comfortable! I never felt rushed and everything was explained in a way that made sense to me :)”

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Posted 8 months ago

“Please avoid this company at all cost before you sign any contract. They can call you like 100 times a day but if you have any issue with your car, put it in mind that you are alone you called them to tell you stories. They will tell you that they will call you back you will never do. Later a car that have warrant I contacted the dealer and the dealer threaten to beat me. I have to run to the police car. Money told me they can’t help me. This is the worst experience I’ve ever had with a finance company there was a lot of stuff wrong with the car. They said they can’t help me get my money back unbelievable.”

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Posted 8 months ago

“Amazing service from first interest on a car to even after receiving it. Nathan was my account manager, made dealing with a usually stressful situation of sorting out a new car almost enjoyable! A pleasant person to speak to, made our phone calls fun but was serious about helping me. Can really feel his passion to get the deal over the line and ensure I was informed on all the details and that my car got to me as soon as possible. From first showing interest in the car, it was only a few days that I had it delivered to my home. I am really grateful for CarMoney’s help meaning I didn’t need to lift a finger and everything was sorted for me. Cannot recommend these guys enough, after a few phone calls Nathan felt like a friend that I’ve known for some time! He’s like a farmer, outstanding in his field! A true asset to the company.”

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Posted 9 months ago

“Happy with the customer service , price and the staff’s demeanour”

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Posted 9 months ago

“Avoid at all cost. The worst company I have ever come across! Told me I was accepted for finance but any car I wanted I was not aloud for whatever reason, calls were arranged which I also took time out of work to take and I never got a call. Useless company”

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Posted 9 months ago

“Very happy with service, received continuous updates through out whole process. Thank you.”

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Posted 10 months ago

CarMoney is rated 4.8 based on 2,917 reviews