CarMoney Reviews

4.8 Rating 2,295 Reviews

97 %

of reviewers recommend CarMoney

Company Reviews

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4.8

Based on 2,295 reviews


Shipping & Delivery
Delivery Methods	Own Driver
Customer Service
Communication Channels	Telephone

About CarMoney:

Choosing a new car is fun. Financing it? Not so much. Let our money saving Ninjas find the best car finance for you and save thousands.

Visit Website

Phone:

0333 456 4550

Email:

info@carmoney.co.uk

Location:

Precision House,
McNeil Drive,
Motherwell
North Lanarkshire
ML1 4UR

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CarMoney 5 star review on 13th March 2024

103

Anonymous

Anonymous // 01/01/2019

Filter: Rated 3 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Car. Indy made me happy because they helped me to update my car with a 4 year loan”

Helpful Report

Posted 1 month ago

“Was a lot of back and forth, being told the finance was going through and payment would be made to the dealership, then it wasn't then it was. Lots of miss communication and wrong information.”

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Posted 11 months ago

“Customer service was exceptional, Peter was extremely helpful and got me a good car for a decent price. Clear and consise, easy navigated, they handle most of the work.”

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Posted 1 year ago

“thank you car money for all the help given to me during my recent loan i am not the best person on a computer and i really appreciate the patience and help i was shown by gary Jamieson very professional and fast service.highly delighted thanks again . wendy swain”

Helpful Report

Posted 1 year ago

“Whole process from Start to finish (21st Dec to 2nd Jan) was slow but simple, Christmas and Covid are obviously not helping my experience neither was the fact that half way through my dealings (24th Dec) with Carmoney my previous rust bucket had broken down permanently. I almost rung daily from 28th December to get updates and no one Ninja stood out as a positive or negative. I am happy that even though I have bad credit rating and first choice of car ( UK registered but had Irish plates on (a 2010 Mini Cooper which I actually wanted) (which I gave up on to speed up the process ) I now have a nice newer car (a 2013 Citroen C3 Picasso).I hope that any future dealing with CarMoney have a faster reaction but short of that a big thank you to everyone who put up with me pushing them to get things moving.”

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Posted 3 years ago

“Very happy with the service would highly recommendto others thanks to Jon for his help he was with me all the way anytime I needed his help he was at the end of the phone no matter what time . Thank you”

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Posted 3 years ago

“Very good service easy to fill in forms all on line for quickness”

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Posted 4 years ago

“From the off after I made an initial enquiry, car money were very helpful and informative all the way through to finding my car, helping me with finding the best deal and adaptive to changes in circumstances of the dealers that I was going to buy the car from. Emily was brilliant and found me the finance I was happy with for value and convenience. Would definitely use these guys again in the future. Jamie Q”

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Posted 5 years ago

“n/a no email response”

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Posted 5 years ago

“The application was very straight forward and Euan was okay. However, I felt abandoned half way through the process and thought it should have been dealt with in a better way. Peter Vardy had to be chased with calls to get the delivery date. On collected there was corrosion on the car even though it was advertised as scratch free. Sent emails and rang the Peter Vardy advisor and I have been ignored.”

Helpful Report

Posted 6 years ago

Thanks for your review. I expect that all of our customers should receive the same exacting levels of customer service and I’m sorry to hear that, on this occasion, we fell short. We take our customer feedback seriously and a member of the customer experience team will be in touch today to find out more about your case and how we can put things right.

Posted 6 years ago

“Got there in the end. Bit niggly with settlement being 40pence out and having to redo documentation. Don't know who's fault but not mine ????”

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Posted 6 years ago

“Never heard from anyone telling me how much payments were or how much final bill was”

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Posted 7 years ago

Hi Grant, Thank you for your Review. I'm sorry to hear you feel your agreement was not explained to you in depth. Our Management team will be in touch soon to discuss this further.

Posted 7 years ago

CarMoney is rated 4.8 based on 2,295 reviews