CarMoney Reviews

4.8 Rating 2,906 Reviews

96 %

of reviewers recommend CarMoney

Company Reviews

Info

About CarMoney:

Choosing a new car is fun. Financing it? Not so much. Let our money saving Ninjas find the best car finance for you and save thousands.

Visit Website

Phone:

0333 456 4550

Email:

info@carmoney.co.uk

Location:

Pioneer House,
2 Renshaw Place,
Motherwell
North Lanarkshire
ML1 4UF

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CarMoney 5 star review on 24th February 2025

125

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“I’ve not been able to have anything on finance for years after a messy divorce where my ex maxed credit cards out in my name ordered stuff never paid. Then 4 days ago I was browsing, saw a car I liked. Filled a short form in with car money. Then Ryan the ninja worked his magic. And today the 14/08/2026 I’ve picked up my new Nissan duke. Everything was straight forward the guys are extremely helpful and a pleasure to do business with. I will definitely be using them in the future as I’m going for a motorcycle next and I couldn’t recommend this company more. I will definitely be spreading the word with family friends and work colleagues thanks again Ryan you have been a legend A* Kieran.”

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Posted 1 day ago

“First class service from start to finish Craig had his hands fall with my requirements which he achieved! and special thank you to the dealer who was very accommodating .”

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Posted 1 day ago

“Ninja Ryan was great. Made the process easy and didn’t try to over sell me anything”

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Posted 1 day ago

“very happy with service”

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Posted 3 days ago

“Was categorically told there was no early redemption penalty only to discover that there was. It seems therefore that the sales person just focused on securing the deal rather than being honest. The deal from carmoney was not more competative than any other lender just more persuasive staff that withheld the facts.”

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Posted 5 days ago

We are genuinely sorry to hear that your experience has left you feeling this way. We take all customer feedback seriously and would welcome the opportunity to investigate your concerns fully and understand what has happened. Please contact our Complaints Team at complaints@carmoney.co.uk, providing your full name, vehicle registration and any relevant reference number so that we can locate your account and assist you. We hope to hear from you soon and have the opportunity to address your concerns. Kind regards, Nikki the Ninja

Posted 1 day ago

“I am happy with the service here.”

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Posted 3 weeks ago

“Excellent”

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Posted 3 weeks ago

“Easy service”

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Posted 3 weeks ago

“Easy service”

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Posted 3 weeks ago

“Absolutely shocking after sale service!! No reply to emails text and left on hold for 15 minutes + Different story when they are trying to push through the deal! 4 different people called I. The space of 10 minutes even thought they where informed I was in my work but still pressured to fill in emails!! Been trying to contact them for 3 days just to be ignored or sent stupid automated response !!! Can they set up was total heap of 💩”

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Posted 4 weeks ago

We are very sorry to hear that the vehicle you received has not been up to the standard you expected. We fully appreciate how frustrating and disappointing this must have been, particularly given the difficulties you have experienced when trying to get in touch with us. We take feedback of this nature extremely seriously and apologise for the frustration caused by your experience. We have raised a formal complaint so that the concerns you have raised can be fully reviewed and investigated. A dedicated Case Handler will be in contact with you in due course to discuss your concerns in more detail, assist with your complaint and work towards reaching an appropriate resolution. Kind regards, Nikki the Ninja

Posted 3 weeks ago

“So good would defo recommend”

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Posted 4 weeks ago

“Wonderful people”

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Posted 1 month ago

“I dont think I have met a more unprofessional company, I have made a complaint regarding a car I purchased literally just over 6 months ago, when I purchased the car I took it for a full service straight away for peace of mind, it was noted in the advisory the engine bay had a slight rattle coming from it. I was on my way to work on Thursday and the engine sounded horrific I then contacted a garge with a video they advised under no circumstances to drive the vechile as the timing chain has gone and driving it can only cause more damage,sene this over to carmoney and basically dismissed my complaint so i have to take this to a independent garage for a report. I am currently left without a vechile which if I dont have a vechile I cant get to work to pay for it as I purchased on finance, I will contact the finance company and the obviousman if needed. Videos and service report was sent over to car money whi h I can also upload here.”

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Posted 1 month ago

Thank you for taking the time to leave your review. We are sorry to hear that you are dissatisfied with your experience. We appreciate how frustrating it can be when issues arise with a vehicle, particularly when it affects your day-to-day travel. However, as your concerns were raised more than six months after the vehicle was supplied, we are required to consider the provisions of the Consumer Rights Act 2015. Having reviewed the information available to us, we advised that an independent inspection would be required to determine the cause of the reported issue before we are able to make an informed assessment of your complaint. This approach is in line with the relevant legislation and ensures that all parties are treated fairly. As this is an ongoing complaint, it would not be appropriate for us to comment further on the specific circumstances in a public forum. We remain committed to reviewing any independent evidence provided and will continue to progress your complaint through our formal process. Kind regards, Nikki the Ninja

Posted 1 month ago

“CarMoney provided an outstanding service from start to finish. I went in with serious doubts, especially after struggling to get finance elsewhere, but they completely turned things around for me. From the moment they took on my case, everything was handled in a clear, fast, and highly professional way. Even when I changed my mind a few times about the car I wanted, they remained patient, supportive, and never once made me feel like I was being difficult. Once the right car was found, the whole process became smooth, efficient, and stress-free. Communication was excellent throughout—I always felt informed and looked after at every stage. A big thank you to Rachelle and Adam—you both were brilliant. Your professionalism, speed, and dedication really made this happen for me. I’d highly recommend CarMoney to anyone looking for straightforward, reliable vehicle finance.”

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Posted 1 month ago

“They've been pretty clear with everything, it's easy to understand.”

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Posted 1 month ago

“Amazing help and quick and super easy process for a first timer. Referred a friend already”

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Posted 1 month ago

“I'd like to thank Paul, the agent who helped me buy my new car. He was very professional and an even better person for his patience with me. 100% recommended.”

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Posted 1 month ago

“I purchased a 2023 plate peugeot partner through carmoney , worst experience ive ever had, they never get back to you, when you phone you either get cut off or waiting 40 miniutes or more, ive probably sent more than 40 emails without response, i had the van delivered on the 13th may on the 14th may i made a complaint as the van was clearly not as described so i rejected the van , was told last week they are waiting for a price to pick the van up and take back to perrys doncaster , its 28th may and still no closer van is still on my drive, avoid this company at all costs mike hughes”

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Posted 2 months ago

“CarMoney provided an excellent service from start to finish. The whole process was quick, clear, and very professional. Connor was really helpful and explained everything properly, making the finance application simple and stress-free. Communication was great throughout, and I felt supported at every step. Highly recommend CarMoney to anyone looking for vehicle finance.”

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Posted 2 months ago

“very satisfied”

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Posted 2 months ago

CarMoney is rated 4.8 based on 2,906 reviews