CarMoney Reviews

4.8 Rating 2,303 Reviews

97 %

of reviewers recommend CarMoney

Company Reviews

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Info

4.8

Based on 2,303 reviews


Shipping & Delivery
Delivery Methods	Own Driver
Customer Service
Communication Channels	Telephone

About CarMoney:

Choosing a new car is fun. Financing it? Not so much. Let our money saving Ninjas find the best car finance for you and save thousands.

Visit Website

Phone:

0333 456 4550

Email:

info@carmoney.co.uk

Location:

Precision House,
McNeil Drive,
Motherwell
North Lanarkshire
ML1 4UR

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CarMoney 5 star review on 13th March 2024

103

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Excellent service from start to finish, Teri my ninja was very helpful, professional and friendly throughout the whole process and she kept me informed throughout. Excellent job Teri thanlyou.”

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Posted 1 month ago

“Fantastic customer service would highly recommend ninja Declan Lochran who went out of his way to answer all my questions.”

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Posted 1 month ago

“Absolutely fantastic advice and service. Everyone I spoke with was very friendly, helpful and very supportive. I was kept informed of the progress throughout. I can not fault this company at all and would highly recommend them, definitely a 10/10 for me.”

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Posted 1 month ago

“Cannot recommend this company enough. Went above and beyond my expectations. Was very easy to speak too and communication was on top form. Would recommend this company to anyone”

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Posted 1 month ago

“Great experience. Usman was so helpful especially with my 100 calls with questions and queries. He explained everything to me thoroughly, was so patient and friendly. If it wasn't for the customer service that I received I would still be on the fence. Thank you so much Usman, an absolute asset to the team. Markeisha”

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Posted 1 month ago

“Carmoney have been so nice to me really helpful finding the perfect car for me from start to finish they guided me all the way through always at the end of the phone letting me know every step of the way never thought buying & finding a lovely car was so easy & the people who work there are always sound happy & wanting to give you best possible service only offering the nicest best well maintained vehicles good warranty from phone to my home in few days I will definitely be recommending carmoney to my friends & family there is so manny sharks and scammers carmoney had my back finding me perfect car at reasonable price at trusted dealer if you don’t want horror buy then carmoney is perfect choice thank you car money you really appreciate all the work you have done for me simply best place to buy your dream car I got mine & over the moon with carmoney”

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Posted 1 month ago

“Rebecca helped with the purchase of my new car. Super easy process. Kept well informed throughout and hassle free. Thank you ☺️”

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Posted 1 month ago

“Me and my partner are so very happy with the customer service, They are so helpful and quick. They deserve five star's.. 🌠🌠🌠🌠🌠”

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Posted 1 month ago

“Super helpful, super supportive and super patient. Got me a great deal and waited for me without any pressure while I took my time to get the right car. Great stuff @CarMoney”

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Posted 1 month ago

Thank you so much, Michael, for the amazing 5-star review! We truly appreciate your kind words and are thrilled to hear about your positive experience with CarMoney. We're overjoyed that our team was able to provide you with the utmost support, patience, and assistance throughout your car-buying journey. Your satisfaction means the world to us, and we're delighted that we could help you find the perfect deal without pressuring you. Thank you for choosing CarMoney, and we look forward to serving you again in the future. Cheers! 🚗💯🌟 @CarMoney

Posted 1 month ago

“Car. Indy made me happy because they helped me to update my car with a 4 year loan”

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Posted 2 months ago

“I was very worried about getting HP on a car but it was very straightforward. Amazing communication. Super quick. 10 out of 10!”

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Posted 2 months ago

“Always kept me updated on the progress and also received a jelly belly 🤪🤪”

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Posted 2 months ago

“The staff were amazing mark in particular very good did everything he could to help and everything went smoothly. All information was sent to me without any issues at all and I would recommend CarMoney to anybody”

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Posted 2 months ago

“Extremely good communication and fast process”

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Posted 2 months ago

“Great group on Ninjas 😊excellent process from start to finish 👍highly recommend this company.”

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Posted 2 months ago

“Excellent communication from start to finish”

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Posted 2 months ago

“Service/helpful”

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Posted 2 months ago

“If I could award negative stars I would - my experience to date with this company does not deserve any stars!, I can’t quite believe how awful the process has been to date. I purchased a car from a dealership about 3 weeks ago having financed it through Car Money and it experienced mechanical failure within the first week and had to be recovered on a low loader and returned to the dealership. Neither Car Money or the dealership were interested in arranging this return and despite numerous phone calls to both (and waiting the best part of a week to have this seriously faulty car collected) I was still stuck with it and ended up paying £250 out of my own pocket to get it transported back to the dealership. That was two weeks ago and despite a further 20+ calls and texts to Car Money since then they have still not wound back the loan agreement for payed me back my £250 recovery charge or my £100 deposit. I have literally spent hours and hours of my own time trying to get the loan closed and my money returned to me and Car Money are simply not interested. They have hung up on me during calls, transferred me to colleagues who then don’t pick up the phone to me and have promised returned calls which have never materialised. I have never written a negative review for a company in my life before however I felt I had to in this instance as I do not want anyone else to experience what I have gone through and despite my best efforts the loan has still not been unwound and my money has not been returned to me. As such, I am now having to take this matter to the Financial Conduct Authority in order to try and get my money back. I would advise everybody to think long and hard before considering Car Money as a service provider in case you end up with an awful experience similar to what I am still going through. Car Money - shame on you.”

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Posted 2 months ago

“Excellent and speedy customer service! Rohith was amazing and very patient with me considering I changed my mind a lot on the Choice of vehicle! Was all completed and ready to pick up new car within days! Highly recommend!”

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Posted 2 months ago

“Great experience with car money. Applied on Saturday and funds were sent to the garage on Wednesday. Great service from Liam and Jack.”

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Posted 2 months ago

CarMoney is rated 4.8 based on 2,303 reviews