CarMoney Reviews

4.8 Rating 2,850 Reviews

96 %

of reviewers recommend CarMoney

Company Reviews

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4.8

Based on 2,850 reviews

Shipping & Delivery
Delivery Methods	Own Driver
Customer Service
Communication Channels	Telephone

About CarMoney:

Choosing a new car is fun. Financing it? Not so much. Let our money saving Ninjas find the best car finance for you and save thousands.

Visit Website

Phone:

0333 456 4550

Email:

info@carmoney.co.uk

Location:

Pioneer House,
2 Renshaw Place,
Motherwell
North Lanarkshire
ML1 4UF

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CarMoney 5 star review on 24th February 2025

125

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Complaints team will not help you out whatsoever if you have a problem with your car. Worst complaints team I have ever dealt with, a almost non existent so called ‘team’”

Helpful Report

Posted 3 years ago

Good Afternoon David, thank you for your review however we are sorry to see you have scored us 1 star. I can confirm you wished to reject the vehicle however, we did not receive evidence of the faults by means of diagnostic, which is a requirement laid out in our Acknowledgement email. As a result, the dealership would not accept the rejection of the vehicle without evidence, as you saw the vehicle twice and checked the vehicle over. The dealership has agreed to repair the vehicle, at no cost to you, and will keep all persons involved updated. You will continue to be kept updated by our complaint team. Kind regards, CarMoney Customer Service.

Posted 3 years ago

“Amazing from start to finish , these guys helped so much with finding me a van. Can’t recommend them enough. The whole process was so easy”

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Posted 3 years ago

“I had a great experience with Callum at Car Money. He arranged everything for me, and even though I chose a car a bit to far for me to get to, he arranged for it to be delivered. He was always contactable. This was the first time I had done anything like this and he couldn't have been more helpful.”

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Posted 3 years ago

“Very easy transaction Would prefer that all paper work sent together As the car company acted slower because of it Obviously this would be a problem if you have a time scale and also if the seller was slow Regards”

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Posted 3 years ago

“Great customer service, Ross Wilson was really helpful and always available to talk. Payment to the dealer was quick. Would recommend.”

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Posted 3 years ago

“5* service highly recommend Carmoney nothing was as issue it all went perfect.”

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Posted 3 years ago

“They are very helpful special Callum”

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Posted 3 years ago

“Excellent customer service and very good deal they managed to achieve”

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Posted 3 years ago

“I had an outstanding service with CarMoney, I did try one other broker before but they where no where as helpful or caring as this company. They beat my interest rates and they got me sorted with such a good deal. If it wasn’t for my account manager MhairiClaire Doherty I probably wouldn’t have been able to afford the car I really wanted. She was so nice, kept me up to date all of the way and she was super patient with me, nothing was any trouble and she explained everything. I will use car money again!”

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Posted 3 years ago

“Excellent service. Carly Watson went above and beyond to help me. Would highly recommend”

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Posted 3 years ago

“Jack Allan was absolutely excellent, I would recommend this company to anyone who requires car finance”

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Posted 3 years ago

“Excellent customer service skills from ninja Ross Wilson he went above and beyond to get me my car I'm over the moon with it. I would recommend carmoney.”

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Posted 3 years ago

“Chris the ninja that found my car and dealt with my finance made the process simple and pain free. Kind regards”

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Posted 3 years ago

“Good service”

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Posted 3 years ago

“Good service”

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Posted 3 years ago

“GD A million thanks to Thomas at CarMoney for sorting out a lovely new car for me. He is brilliant at his job.”

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Posted 3 years ago

“I was looking for finance for a car to use for driving tuition purposes, after being rejected by the first lender as they didn’t want to finance a car for that purpose CarMoney said they would find a lender that would finance the car to be used for tuition, they hooked me up with a lender but failed to tell the lender the purpose of the car purchase, it all went well and the dealership were now involved and a holding deposit was paid by myself to hold the car. I signed all the documents and was awaiting notification to collect the car. I decided to double check with CarMoney that the lender were aware of the purpose of the loan and my agent said that they never normally ask and it will be fine……..anyway he then phoned back to say that MoneyBarn were not going to go ahead due to the purpose of the car as they don’t finance tuition cars. My agent from CarMoney was very apologetic and agreed that he remembered our earlier discussion about the intended use of the car and he admitted he was caught out trying to sneak the loan through without being totally truthful! Absolutely raging, now I have no car coming and I am unknowingly involved in “Darren’s” dishonesty!!!!!!”

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Posted 3 years ago

“I was dealt with by jake. He was very patient with me and my application. He founded a great car at a good price. Very helpful, polite and friendlym”

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Posted 3 years ago

“So glad we had the support of Megan from Car money. Such a supportive and friendly service with eg of vehicles sent through so quickly! Efficient and friendly...thank you”

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Posted 3 years ago

“Great experience, got the car I wanted at a great monthly price. With great help from there advisor Rebecca who helped with everything and all the questions I had. 10/10 would use again and recommend to others”

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Posted 3 years ago

CarMoney is rated 4.8 based on 2,850 reviews