CarMoney Reviews

4.8 Rating 2,844 Reviews

96 %

of reviewers recommend CarMoney

Company Reviews

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Info

4.8

Based on 2,844 reviews

Shipping & Delivery
Delivery Methods	Own Driver
Customer Service
Communication Channels	Telephone

About CarMoney:

Choosing a new car is fun. Financing it? Not so much. Let our money saving Ninjas find the best car finance for you and save thousands.

Visit Website

Phone:

0333 456 4550

Email:

info@carmoney.co.uk

Location:

Pioneer House,
2 Renshaw Place,
Motherwell
North Lanarkshire
ML1 4UF

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CarMoney 5 star review on 24th February 2025

125

Anonymous

Anonymous // 01/01/2019

Filter: Rated 1 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“I purchased a vehicle in September and only driven it less then 800 miles due to it being unfit for purpose. But now its had major brake failure too. So the dealer who sold it doesn't want a bar of it. Car money washed there hand of it. Oodle car finance are a joke as no responsibility taken by them too. 2 mots 2 engineers reports later they missed a serious defect leading to me losing my brakes while driving with my daughter in the car. So buyers beware do you background checks on these approved dealers”

Helpful Report

Posted 5 years ago

“they told me I had a loan and to go find a car wich I did then yhey approved the loan saying go ahead so I did me and the dealer worked together I was told I could pick uup the car the next afternoon so I changed the insurance and other thingsover being charged£ 25pound by the insurance co then I had a phone call the next morning to say sorry but theres been a mistake you can have finance then it cost me another £25 to change my car insuersnce back and £400 repair bill for a mot etc on my old car making me£450 out of pocketso I am very angryand not an apology from carmoney or any compensation for my loss of money ??????????????????????”

Helpful Report

Posted 5 years ago

“Accepted in principle, but needed to wait for more checks, which was done by texts. I waited and waited and waited. No definite outcome given as to whether I had been accepted or not. I had to call them the next day to find out, and even then i just got an “ oh yeah I think we could just find amigo loans, (which is 45% apr more then the 8 x Something quote advertised.) Ridiculous!! Will NOT be using again.”

Helpful Report

Posted 5 years ago

Good Evening, thank you for your feedback. Unfortunately, due to your personal circumstances, Amigo Loan was the only finance lender that was available, and it was fully explained why by your sales person. Sending updates via text is the easiest and quickest way to inform the customer, and keep them up to date with what is happening. I am sorry that CarMoney could not offer you a better rate based on your circumstances. As requested, all personal details have been closed off and your credit score will not be affected.

Posted 5 years ago

“Was keen to try these my credit was just getting to a good place and this company gave my details to alot of companys which carried out hwrd searche reflecting terribly on my credit thanks carmoney try soft searches and if 1 or 2 companys refues dont keep trying for commision”

Helpful Report

Posted 6 years ago

“The most bizarre encounter. Started with how much a month can you afford? Said it was dependent on the car I was looking for and also the loan terms and APR rates. Said to find a car and then cut and paste them the link to it and they would then see if it was what they deemed feasible for the loan and they would deal with the dealer and arrange the money. Apparently if the car was too old or a hi-miler the APR rate might vary. So at this point I still didnt know the terms. I opted out in the end as was all too vague and long-winded!!!”

Helpful Report

Posted 6 years ago

Hello Richsrd, I'm sorry you did not have a good experience with CarMoney. Regarding the quotes and APR, they are based on the individual vehicle. Some finance lenders only accept a vehicle of a certain age and mileage. We ask customers to send the link of the vehicle for us to see if the vehicle is suitable for finance, and if we can work alongside the dealership.

Posted 6 years ago

“It is very very slow, i waiting for a reply but I don’t received nothing!”

Helpful Report

Posted 6 years ago

“I am still waiting to collect my car. Dealer said come on Wednesday evening because car needs to go for final checks... don't understand why car needs 3 days for final checks”

Helpful Report

Posted 6 years ago

“Terrible service. Nobody knows what’s going on and the amount of finance that they got approved changed from day to day. Which makes it impossible to get a car. Don’t recommend and wouldn’t use again.”

Helpful Report

Posted 6 years ago

Hello Camille, unfortunately the amount you were looking to borrow was not accepted by the finance lender as it was above their limit. Your Sales person did everything they could in order to help, but unfortunately in this instance, the finance was not accepted. We do apologize for the inconvenience it has caused you.

Posted 6 years ago

“Completely messed about by the company! Forcing me to put a deposit down on a car then messing me around making a million problems! Poor communication!”

Helpful Report

Posted 6 years ago

“Very poor service nobody knows what they are doing 😡 you ring up and all you get is the receptionist who doesn’t have any clue on what’s going on don’t use this company”

Helpful Report

Posted 6 years ago

“Was told my finance had gone through they contacted the dealer I put deposit on the car the dealer MOT’d the car. A week on the dealer called me to say car money had told them I had been declined at payout. I’ve emailed several times and no one has got back to me. The only reason I know I’m not getting my car is because the dealer called me still had no correspondence from Car Money please avoid if you can”

Helpful Report

Posted 6 years ago

“Had nothing but trouble trying to get a car sorted with car money... I'd highly recommend going else where.. was told it would all be done end of play Thursday if then insured a car to be told they've haven't got all the stuff they need and it may be done by Monday”

Helpful Report

Posted 6 years ago

“I only wanted a quote to see how much the monthly costs were through these guys and they did a hard search on my credit score putting a random vehicle through I didn’t even want.”

Helpful Report

Posted 6 years ago

“What a joke of a company! !!!!!!!!!!!AVOID AT ALL COSTS!!!!!!!!! They're only interested while they're selling you finance but the after care is dreadful! The day after I bought my car, something went wrong with it... had problems with the dealership and was told by the garage and finance company to speak the carmoney first and they done nothing but fob me off and talk rubbish to the finance company. Managers are a joke, they say they will ring you back, never do. If you do make a decision to go with the company please keep recordings of all calls, emails etc (like it have) you will have evidence if anything goes wrong and carmoney start talking nonsense.”

Helpful Report

Posted 6 years ago

Good Afternoon Ms Somers, I am sorry that you feel this way however, our complaints department has been trying to contact you via mobile and has left voicemails asking for you to contact them. Please contact the office on 03334564550 at your earliest convenience.

Posted 6 years ago

“Very nice car but unhappy as the gearbox and clutch is broken Iv only had the car 3 days”

Helpful Report

Posted 6 years ago

“I went to car money to find my finance, the initial process of application etc. Was smooth, but once my finance had been accepted the transfer of funds...took a long time and the staff didn’t seem to know what they were talking about. A couple of people I spoke to were rude, they kept promising they would ring me back and never did. And after I made a complaint, I spoke to the manager who said the least he could do was offer me some compensation...never received it. Rang up to ask about this, and yet again another phone call where I haven’t been called back. I wouldn’t use them again, the process is smooth but the customer service is very poor. And your left wondering what is going on, and wether your funds are being transferred or not. The whole experience was hard, and time consuming. Not easy like promised.”

Helpful Report

Posted 6 years ago

“Terrible service and no communication... I spotted a car I really liked and I then applied to the car money for finance ...it took them a week before I could collect the car from the dealership as they where that slow I at to consistently ring them and send emails to which they kept stalling me asking for duplicate documents etc absolute terrible service they never return calls or emails”

Helpful Report

Posted 6 years ago

“The rep was useless, had to keep chasing him, then kept changing the goal posts. Will never recommend this firm to anybody.”

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Posted 7 years ago

“Put my credit rating down when i said not to do hard searches.”

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Posted 7 years ago

“Very missleading very unhappy Paul has disappointed me so much never again”

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Posted 7 years ago

CarMoney is rated 4.8 based on 2,844 reviews